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Question

What are the duties of a consumer?

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Solution

While all consumers have rights, they also have duties or responsibilities

1. Safety - To be safe is the main duty of the consumers various labels and precautions are provided to consumers when they purchase an item. They should read the information and adhere to it.

2.Making the best choice-Consumer must take time to compare product features and prices before making a decision to purchase it. Generally, there is more than one choice per product in the marketplace, and it's consumers duty to determine which one will work best for their purposes.

3. Expression-Consumer should speak up complaints or praises to the appropriate sources, such as the Better Business Bureau or the manufacturer.

4. Obtain compensation- If the product fails or does not meet the expectations,compensation should be sought. Some manufacturers issue warranties with their products, while others give a refund if you products are not satisfactory.

5. Education- Consumer should educate themselves through research to find the best product fit for their situation. Organizations such as Consumer Reports offer helpful non-biased, research-based advice about products.

6. Act of responsibility- Consumer must use the products purchased in a way that doesn't negatively impact the environment or other consumers. Consumers should follow the product instruction and safety labels, to avoid harming others with the use of the item.


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