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Question

What Are the Objectives of the Consumer Protection Act 2019?


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Solution

The following are the objectives of the Consumer Protection Act, 2019:

  1. It establishes a Central Consumer Protection Authority or CCPA which is working toward promoting, protecting, and enforcing the rights of consumers.
  2. It can conduct investigations into violations of consumer rights.
  3. It can recall goods or services that are deemed unsafe
  4. Preventing unfair trade practices and misleading advertisements.
  5. Imposing penalties on manufacturers/sellers/publishers or endorsers for misleading advertisements.

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