Question

What are the Principles of Business Correspondence?

Answer 1

The principles of business correspondence or the seven C's of business correspondence are as follows:

1. Consideration: The business correspondence should be such that it indicates that you understand the reader's circumstances, problems, desires, emotions, etc. The words should be used with care.

2. Courteous: The tone of the letter should be courteous and polite. Any negative statements should be avoided.

3. Clarity: The letter should have clarity and must not be vague or unambiguous.

4. Concrete: A good business letter always provides specific information.

5. Correctness: All the information provided in the business letter should be correct.

6. Concise: The business letter should be short and to the point.

7. Complete: The business letter should contain all the necessary information.