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Standard XII
Business Studies
Decentralisation
What are the ...
Question
What are the qualities of a secretary?
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Solution
A secretary is valued for attributes like:
Organisational abilities
Clear, friendly and professional communication skills
A personable phone manner
Initiative and drive
IT literacy
Honesty and discretion
Efficient time-management skills
A flair for championing a team ethic
The ability to cope with pressure, deadlines and multitasking
Professionalism
Project management skills.
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