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Question

What are the qualities of a secretary?

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Solution

A secretary is valued for attributes like:

  • Organisational abilities
  • Clear, friendly and professional communication skills
  • A personable phone manner
  • Initiative and drive
  • IT literacy
  • Honesty and discretion
  • Efficient time-management skills
  • A flair for championing a team ethic
  • The ability to cope with pressure, deadlines and multitasking
  • Professionalism
  • Project management skills.

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