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Question
What are the two broad categories of relationships that banks have with the general public?
What are the two broad categories of relationships that banks have with the general public?
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Solution
The correct option is B General
Banks maintain a cordial relationship with the customers through their various services. There are two broad categories of such relationships, general and special.
The general category has two types namely, primary relationship and subsidiary relationship. A primary relationship is the relationship of the banks and their customers, whereas a subsidiary refers to the relationship of trustees and beneficiaries.
A special relationship is the one between bankers and customers, where banks extend a certain secrecy during banking functions.
Banks maintain a cordial relationship with the customers through their various services. There are two broad categories of such relationships, general and special.
The general category has two types namely, primary relationship and subsidiary relationship. A primary relationship is the relationship of the banks and their customers, whereas a subsidiary refers to the relationship of trustees and beneficiaries.
A special relationship is the one between bankers and customers, where banks extend a certain secrecy during banking functions.
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