Question

What is the importance of Business Correspondence?

Answer 1

The importance of business correspondence is as follows:-

1. Maintains proper relationship: It helps in maintaining a proper relationship between the parties with the help of proper communication.

2. Evidence: Business correspondence is a written communication that serves as evidence.

3. Maintains Goodwill: Any letter to inquire, complain, suggestion or feedback helps the organization to grow and this enhances its goodwill.