Question

What should be discussed with the customer once the session is booked from our side?

• A. To see the videos shared over whatsapp and in the byju's app
• B. To make sure kid and both parents are available to attend the session on time
• C. Have a laptop or atleast a mobile phone which has zoom application installed in it and a proper internet connection
• D. To see the byju's website to get an idea about the pricing.

Answer 1

Answer: (A), (B), (C)

Have a laptop or atleast a mobile phone which has zoom application installed in it and a proper internet connection

The more videos the customers see before the start of the session the easier it makes your job to pitch the product in a good manner. Availability of both the parents will have more probability to come to a decision of enrollment. Also, if laptop is available then screen sharing and the explanation of the product and price will be easier if not it can be done via the mobile phone as well.