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Question
When can a consumer get more than one relief for a complaint?
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Solution
In case of the genuineness of the complaint, the court can issue one or more directions to the opposite party.
- To remove a defect in goods or services.
- To refund the price.
- To replace the defective good with a new one.
- To pay a reasonable amount of compensation for any loss or injury suffered.
- To pay punitive damages.
- To discontinue the unfair/restrictive trade practices.
- Not to offer hazardous goods for sale.
- To withdraw hazardous goods from sale.
- To cease the manufacture of hazardous goods.
- To pay any amount (not less than 5% of the value of defective good or service in question), to be credited to Consumer Welfare Fund.
- To issue corrective advertisement, in place of misleading advertisement.
- To pay adequate costs to the appropriate party.
In case of the genuineness of the complaint, the court can issue one or more directions to the opposite party.
- To remove a defect in goods or services.
- To refund the price.
- To replace the defective good with a new one.
- To pay a reasonable amount of compensation for any loss or injury suffered.
- To pay punitive damages.
- To discontinue the unfair/restrictive trade practices.
- Not to offer hazardous goods for sale.
- To withdraw hazardous goods from sale.
- To cease the manufacture of hazardous goods.
- To pay any amount (not less than 5% of the value of defective good or service in question), to be credited to Consumer Welfare Fund.
- To issue corrective advertisement, in place of misleading advertisement.
- To pay adequate costs to the appropriate party.
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