Question

Which of the following is an impact of lack of legal knowledge of consumers?

• A. Preventing the consumer from addressing issues
• B. Preventing consumers from seeking redressal by filing a complaint
• C. Refraining the consumer from voicing the issue
• D. Reducing the cost of living

Answer 1

The correct option is B Preventing consumers from seeking redressal by filing a complaint

A consumer is exploited due to many reasons like ignorance of consumers, lack of legal knowledge, lack of consumer awareness, etc. It is a lack of legal knowledge that prevents consumers from seeking redressals against exploitation. It is necessary as a consumer to be educated on the ways to seek redressal.