The correct options are
A Services offered are cheaper
B Time in travelling and waiting at offices is saved
C Efficiency of offices has improved
Benefits of e-governance are that the government services are offered at minimum cost, travelling and waiting time at the government offices has reduced, and efficiency of the offices and quality of the services has improved. People are able to enjoy the services with the help of information technology. However, this is not the situation in rural areas as the illiterate people are not familiar with the use of internet.