Question

Which of the following is/are the role(s) of consumer forums or consumer protection councils?

• A. They guide consumers on how to file a case in the consumer court.
• B. They spread awareness among people.
• C. They represent individual consumers in the consumer courts.
• D. They compensate consumers for their loss on behalf of the seller.

Answer 1

Answer: (A), (B), (C)

They represent individual consumers in the consumer courts.

The consumer movement in India has led to the formation of various organisations which are locally called consumer forums or consumer protection councils. They guide consumers on how to file a case in the consumer court. They also represent an individual consumer in the consumer courts. These organisations also help spread awareness among people and receive financial aid from the government for doing so.