Which of the following is not true of business communication as a problem-solving activity?
A
There is one best solution to each business communication problem.
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B
The business communication process may involve some backtracking rather than following a strictly linear path.
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C
Solving business communication problems involves creativity and judgments as well as research and analysis.
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D
The basic plans for common types of business messages need to be adapted to each situation.
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Solution
The correct option is A There is one best solution to each business communication problem. There is one best solution to each business communication problem- it is not true of business communication as a problem-solving activity. There will be many alternative solutions to each business communication problem. The one solution with the least disadvantage should be chosen to solve the business communication problem.