Question

Which of the following is not true of business communication as a problem-solving activity?

• A. There is one best solution to each business communication problem.
• B. The business communication process may involve some backtracking rather than following a strictly linear path.
• C. Solving business communication problems involves creativity and judgments as well as research and analysis.
• D. The basic plans for common types of business messages need to be adapted to each situation.

Answer 1

The correct option is A There is one best solution to each business communication problem.

There is one best solution to each business communication problem- it is not true of business communication as a problem-solving activity. There will be many alternative solutions to each business communication problem. The one solution with the least disadvantage should be chosen to solve the business communication problem.