Question

Which of the following is the third step in the process of control?

• A. Establishment of goals and standards
• B. Measurement of actual performance against standards
• C. Comparison of actual performance with the standards
• D. Corrective action

Answer 1

Answer: (C)

Comparison of actual performance with the standards

Controlling refers to the comparison between the actual performance and the planned performance so that corrective measures can be taken in case of any deviations or difference. The process of controlling is as follow

(1) Establishment of goals and standards
(2) Measurement of actual performance

(3) Comparison of the actual performance with the planned ones

(4) Corrective action

(5) Follow through