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Which of the ...

Question

Which of the following organisations/agencies has asked all the banks in India to form customer service panels at branch levels?

A

Indian Banks' Association

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B

Reserve Bank of India (RBI)

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C

Supreme Court of India

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D

Securities and Exchange Board of India (SEBI)

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Solution

The correct option is A Reserve Bank of India (RBI)
RBI is the apex bank and gives directives to all commercial banks.Thus, RBI has asked all the banks in India to form customer service panels at branch levels. RBI has the authority to bind the commercial banks.

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