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Business Studies

Economic Environment

Which of the ...

Question

Which of the following refers to the Goiporia committee?

A

Customer service reforms

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B

Banking sector reforms

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C

New economic reforms

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D

Establishment of the RBI

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Solution

The correct option is C Customer service reforms
RBI appointed Goiporia committee under the chairmanship of MN Goiporia. The committee made recommendations to improve customer service of banks. It mainly made recommendations regarding the speed, accuracy and efficiency of customer service.

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