Question

Which two steps in the process of control are concerned with compelling events to confirm to plan?

Answer 1

Measurement of Actual Performance:

Once the standards have been determined, the next step is to measure the actual performance. The various techniques for measuring are sample checking, performance reports, personal observation etc. However, in order to facilitate easy comparison, the performance should be measured on the same basis as the standards.

Taking corrective action-

The final step in the control process is determining the need for corrective action. Managers can choose among three courses of action:

A)They can do nothing

B)They can correct the actual performance, or

C)They can revise the standard

Maintaining the status quo if preferable when performance essentially matches the standards. When standards are not met, managers must carefully assess the reasons why and take corrective action. Moreover, the need to check standards periodically to ensure that the standards and the associated performance measures are still relevant for the future.