Question

Who is a consumer and what is his role?

Answer 1

The final user of goods or services produced in an economy is termed as a consumer. A consumer may be an individual, a household or even a group within an economy.

Consumer protection Council consists of the following members, namely:—

(a) the Minister in charge of the consumer affairs in the Central Government, who shall be its Chairman, and

(b) such number of other official or non-official members representing such interests as may be prescribed.

The functions of consumer protection council are:

* They guide consumers on how to file cases in the consumer court.

* They also represent individual consumers in the consumer courts.

* These voluntary organisations also receive financial support from the government for creating awareness among the people