The Sales Manager
M/s Jain Traders
Agra
Subject: Defective CPU
Sir:
I purchased a Dell computer from your shop on July 13,
2019, invoice number 17980 with all the accessories and peripheral devices. I regret
to inform you that there is a defect in the computer. It automatically switches
off after every 30 minutes. I thought the auto switch-off option might have
been activated; but when I checked, no such option had been activated. I have been facing lots of inconvenience and stress on this account. I am a
professional online teacher. I am unable to teach my students waiting in
distant parts of the country. I request you to send your engineer at the
earliest at my address on the invoice and fix the problem. If the CPU needs
replacement, kindly do the replacement at the earliest. I shall be exceedingly
grateful.
Regards,
Dr. Ali Prakash