Question

Write a short notes on the following:
Importance of business correspondence.

Answer 1

Business correspondence refers to the exchange of important information, ideas and views in a written format between organisations, within organisations and between organisation and customers for the purpose of business.

The importance of business correspondence are:

1. Serves as an evidence since it is in written format.

2. Helps in maintaining proper and formal relationship between organisations.

3. Enhance internal communication in the organisation.

4. It is inexpensive and convenient.

5. Good correspondence helps in maintaining goodwill in the market.