Question

Write a word or a phrase or term which can substitute the following statement:
Getting products of better quality is the basic right of this group of society.

Answer 1

Product quality means to incorporate features that have a capacity to meet consumer needs (wants) and gives customer satisfaction by improving products (goods) and making them free from any deficiencies or defects.

Improving the quality of products and services.

1. Create a long-term plan for quality improvement, break it in to small steps, and then make changes to achieve goals of each step.
2. Give supreme priority of quality in every plans and procedures.
3. Talk often with your clients.

Quality is critical to satisfying your customers and retaining their loyalty so they continue to buy from you in the future. Quality products make an important contribution to long-term revenue and profitability. They also enable you to charge and maintain higher prices. Right to be informed. Means right to be informed about the quality, quantity, potency, purity, standard and price of goods so as to protect the consumer against unfair trade practices. Consumer should insist on getting all the information about the product or service before making a choice or a decision.

The Consumer Bill of Rights pushed for by John F. Kennedy established four basic rights; the right to safety, the right to be informed, the right to choose, and the right to be heard.