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Question

Write short answer of the following.

Explain any five rights of Consumers.

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Solution

The following are the rights of a consumer:

i. Right to Safety - Every consumer has the right to be safeguarded against goods and services that are hazardous to his life, health and property.

ii. Right to be Informed - A consumer has the right to be informed about the quality, quantity, price, ingredients, weight, etc., of the goods and services.

iii. Right to Choose - A consumer has the right to choose from a variety of goods and services available at competitive prices; that is, he/she should not be compelled to buy from any particular seller.

iv. Right to be Heard - In case of any grievance or dissatisfaction, a consumer has the right to file a complaint.

v. Right to Seek Redressal - A consumer has the right to seek redressal and compensation in case of any exploitation.


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