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Question

Write short answers of the following:
State the importance or purpose of correspondence.

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Solution

Correspondence refers to the exchange of important information, ideas and views in a written format between two people or institution for achieving some objective.
The importance of correspondence are:
1. Serves as an evidence since it is in written format.
2. Helps in maintaining proper and formal relationship between organisations or people.
3. Enhance internal communication in the organisation.
4. It is inexpensive and convenient.
5. Good correspondence helps in maintaining goodwill in the market.

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