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Question

Write short notes on the following services:
(a) Postal Services (b) Banking Services.

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Solution


Short notes on:
(a) Postal Services:
Every country has well unit postal services provided by the department of post and telegraph or the courier service providers. Postal services are related to sending various communication throuigh letters, telegrams and telepring. Besides these services, the post office is sue postal orders, sent money orders, perform some banking services also.
Features of postal communication services:
- All postal services are provided at natiional and international levels.
- Postal services are relevant for providing communication ease.
- Post offices as well as courier operators in the private sector both provide this service.
- In India, postal services are provided by post and telegraph department under the Ministry of Communication.
- Under it following other services are in cluded ---- Ordinary post under a postal certificate, registred post, parcel, speed post, greeting post, remittance of money, passport delivery facility, financial services.

Draw back of Postal services:
- Postal services are very slow.
- The relability factor is very low.


(b) E- Banking Services: In the present age of e-business.E - banking(electronic banking) has become very common throughout the world. E-banking also known as an online or internet banking was started by Citi Bank and Chase Manhattan bank of USA in 1981. Soon it was adopted by other banks and today most of the large banks operating in India and other countries are increas-ingly providing this facility.
E-Banking involves conducting banking transactions by customers electronically.
Thus e- banking is a service provided by the bank that allows a customer to conduct banking transactions electronically. Such as checking accounts, withdrawing cash, paying bills. The range of e-banking is EFT, ATM, credit card\debit card and digital cash.
Benefits of E-Banking
- E banking provides 24 hours all the days banking facility to customers.
- It enables customers to conduct permitted banking transaction from any place, any time.
- It inculcates a sense of financial discpline by ensuring the recording of each and every financial transaction.
- It provides customer satisfaction becasue of ease of banking transaction.
- E-banking leads to a competitive advantage in the banking sector.
- It helps in promoting and spreading financial services by a bank using it.
- It enables a bank to reduce work loods on branches by centralising some accounting function.


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