Standard | Area |
ISO 9000: 2005 | Quality management systems- Fundamentals and vocabulary |
ISO 10003: 2007 | Quality management, customer satisfaction, Guidelines for dispute resolution external to organisations |
IWA 2: 2007 | Quality management systems- Guidelines for the application of ISO 9001:2000 in education |
IWA 4: 2009 | Quality management systems- Guidelines for the application of ISO 9001:2008 in local government |