You are the librarian of St. Peter's Public School ,Ooty. Draft a letter to sunshine publications 53 Mount Riad, Banglore, placing an order for academic / fiction books.
The quality and the edition of the books you ordered did not meet the promise standards . As the librarian, cancel the order you have placed.

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Solution

Dear student,

You can use the following points to frame the letter:

- Mention the names of the books that you ordered as the librarian.
- The books were not of the latest edition and the quite a few pages of the books are damaged.
- You are unhappy about the purchase and wish to cancel the order and return the books and get a refund.
- The website of Sunshine publications had promised the delivery of good quality books, but when you received the order three out of the five books you had ordered were damaged.
- Also, mention the order number and the date of purchase of the books.

Regards

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