Question

You are working in HR department. Day-by-day you are facing problems due to the existence of informal groups. What steps would you take to manage such informal groups?

Answer 1

Following steps should be taken to manage informal groups:

(i) Managers should ensure that informal groups should follow the rules, laid down in an organisation.

(ii) Management should make an efficient use of informal groups.

(iii) Management should use group based approaches for decision-making and conflict handling.

(iv) Managers should assist informal groups for the betterment of organisation.