Identify the level of management which does not interact with the workforce directly.

Operational management

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Supervisory management

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First-line managers

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Middle-level management

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Solution

The correct option is D
Middle-level management

Answer (d) Middle-level management
Explanation: The middle-level management is the transitional, administration level of a progressive association that is subordinate to the executive manager, and is liable for leading a team, line supervisors, or potentially ‘expert’ line directors. The middle level is indirectly answerable for junior staff execution and efficiency. The Chief Operating Officer role is of top-level management. The middle-level management does not interact with the workforce directly.

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