Consumer Rights

Q.

Describe the importance of the Right to Seek Redressal for consumers.

Q. What is the full form of COPRA?

1. Consumer Protection Act
2. Consumer Provided Adulteration
3. Customer Provider Act
4. Custom Protected Act

Q.

How many District consumer courts/councils are there in India?

1. 320

2. 610

3. 111

4. 756

Q. The Consumer Protection Act is applicable to _________.

1. movable goods
2. immovable goods
3. all goods and services
4. specific goods and services

Q. What is Consumer Protection?

1. Protection of the consumer and his rights when the consumer is found guilty.
2. A group of laws enacted to protect the rights of consumers, fair trade, competition, etc in the marketplace.
3. A group of laws enacted to protect only the seller from the malpractices taking place in the market.
4. Laws enacted to help the people only if the products were brought by them from a physical marketplace.

Q. How many basic consumer rights are there?

1. 8

Q. Anu went to buy a notebook, but the shopkeeper insisted that she can purchase the notebook only if she purchases a pen along with it, and she may choose to leave the shop if she doesn't want to buy the pen.
Based on the above scenario, which of the following consumer right is being violated?

1. Right to seek redressal
2. Right to choose
3. Right to adulteration
4. Right to safety

Q. 'X' was setup in the year 1988 under the Consumer Protection Act, 1986 and is headquartered in the capital of India. It is the apex Consumer Court and ensures justice for consumers. Which of the following is being referred to as 'X'?

1. District Consumer Disputes Redressal Forum
2. State Consumer Disputes Redressal Commission
3. National Consumer Disputes Redressal Commission
4. International Court of Justice

Q.

Who Can File Complaints Under Consumer Protection Act 1986?

Q. Which of the following is a major cause of consumer exploitation?

1. High literacy
2. Low literacy
3. Right to Information
4. Proper supply

Q. A seller changed the expiry date of a heavy dose medicine. It was done with such precision that the buyer could not figure out the difference while making the purchase.
As per the above situation, what are the consumer rights that are being violated? Choose from the following given options.

1. Right to be informed
2. Right to safety
3. Right to seek redressal
4. Right to be heard

Q. As per Consumer Protection Act 1986, 'unfair trade practice' includes __________.

1. falsely representing any re-built, second-hand, reconditioned or old goods as new goods
2. falsely representing that the goods/services are of a particular standard, quality or grade
3. labelling the Maximum Retail Price of the product
4. labelling manufactured and expiry dates

Q. Which of the following forms of combinations includes a common sales syndicate or agency?

1. Cartel
2. Trade association
3. Trust
4. Informal agreement

Q. Pick the odd one(s) out.

Hint- Basic consumer rights.

1. Right to Corruption
2. Right to Safety
3. Right to Choose
4. Right to Pollution

Q. Preeti bought a network service to use with her cell phone. It worked for a few days, but then, it stoped working. She called the helpline, but she was never able to tell her problem properly. The customer care service kept telling her to hold on calls and transferring her to one call after another until she got frustarted and gave up.

What consumer rule is being denied to Preeti?

1. Right to consumer education
2. Right to be heard
3. Right to be informed
4. Right to safety

Q. Asha went to a shop and found a black dress. She told the shopkeeper: "I want to buy a pink coloured dress in the same design". Identify the consumer right being exhibited in this situation.

1. Right to be Heard
2. Right to Seek Redressal
3. Right to Choose
4. Right to Safety