Modes of Data Collection

Q. In which of the following cases will a telephonic interview be suitable/feasible?

1. A customer service agent contacting a customer
2. Getting feedback on a government scheme which was implemented nationwide
3. A music band doing auditions for a drummer
4. A hotel getting feedback from its guests

Q. A company 'ABC' is looking to hire a sales manager. Communication skills and ability to deal with pressure are paramount for this role. Which method is the most appropriate to collect information about a candidate to identify whether he/she is suitable for the role?

1. Telephonic interview
2. Personal interview
3. Mailing questionnaire
4. None of these

Q. A pharmaceutical company is conducting a survey of people with genetic defects, partnering with a hospital. Sensitive data about the health defects and lifestyle of the respondents need to be collected. What mode of data collection is most appropriate for this?

1. Telephonic interview
2. Mailing questionnaire
3. None of these
4. Personal interview

Q. An IT company needs to hire 10 people immediately to meet a project deadline. Of the people who applied, 50 candidates were shortlisted. The company wants to judge the basic programming knowledge of the candidate in a short span of time. Choose the appropriate medium for this purpose.

1. Telephonic interview
2. Mailing questionnaire
3. None of these
4. Personal interview

Q. Which method of data collection does not allow for the clarification of ambiguous questions?

1. Personal interview
2. Telephonic interview
3. Mailing questionnaire
4. None of these

Q. Which of the following is a disadvantage of mailing questionnaire?

1. It cannot be used for collecting data from illiterate people
2. It is more expensive
3. There is a high possibility of influencing the responder
4. None of these

Q. Which among the following is a disadvantage of personal interview as a mode of data collection?

1. Possibility of misrepresentation or misunderstanding
2. It is difficult to clarify ambiguities
3. Unsuitable for open-ended questions
4. Inhibition on the part of the respondent

Q. A travel company provides buses and vans along with drivers for hire. In order to improve quality, they decided to get feedback from customers. Which method is most appropriate for this?

1. None of these
2. Personal interview
3. Mailing questionnaire
4. Telephonic interview

Q. You are the hiring manager for a telemarketing company. The business is expanding and you need to hire new people. You are short on time and your budget is restricted. Which method would you use to collect data to identify a suitable candidate for the job?

1. Mailing questionnaire
2. Personal interview
3. None of these
4. Telephonic interview

Q. In which of the following modes of data collection is a respondent least likely to be inhibited?

1. Telephonic interview
2. Mailing questionnaire
3. Personal interview
4. None of these