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Question

Aman Chadha started 'Bulls Eye' a company for providing cyber security solutions to businesses. Its objective is to prevent, detect and respond to cyber attacks and protect critical data. He was a hardworking software engineer and an expert in cyber security. His reputation grew by leaps and bounds as he was not only a person of integrity but also did his work with utmost honesty and sincerity. The business started growing day by day.

He was delighted when he was offered a big project by the Ministry of Defence. While working on the project, he found that the volume of work made it impractical for him to handle all the work by himself. He decided to expand the team. The company maintained a close liaison with a local engineering college. During a campus placement, Ishan and Vrinda were appointed to work for the new project.

He found the new employees capable, enthusiastic and trustworthy. Aman Chadha was thus, able to focus on objectives and with the help of Ishan and Vrinda, the project was completed on time. Not only this Aman Chadha was also able to extend his area of operations. On the other hand, Ishan and Vrinda also got opportunities to develop and exercise initiative.

(i) Identify and briefly explain the concept used by Aman Chadha in the above case which helped him in focusing on the objective.

(ii) Also, state any four points of importance of the concept identified in (i) above.

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Solution

(i) Delegation: Delegation is the transfer of authority from superior to subordinate, entrustment of responsibility and creation of accountability for performance which helps a manager to extend his area of operations.

(ii) Importance of delegation of authority:

(a) Effective management: It helps in effective management as the managers get more time to concentrate on important matters.

(b) Employee development: It helps in the development of employees as the employees get more opportunities to utilize their talent.

(c) Motivation of employees: It helps to motivate employees as the employees feel encouraged and try to improve their performance further.

(d) Faciliation of growth: It facilitates growth by providing a ready workforce to take up leading positions in new ventures.

(e) Basis of management hierarchy: It establishes a management hierarchy through clear superior-subordinate relationships.

(f) Better coordination: It helps in better
co-ordination by avoiding overlapping of duties.


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