An impartial third party skilled in conflict management, who attempts to facilitate creative problem solving through communication and analysis is a ________________.
A
mediator
No worries! We‘ve got your back. Try BYJU‘S free classes today!
B
arbitrator
No worries! We‘ve got your back. Try BYJU‘S free classes today!
C
conciliator
No worries! We‘ve got your back. Try BYJU‘S free classes today!
D
consultant
Right on! Give the BNAT exam to get a 100% scholarship for BYJUS courses
Open in App
Solution
The correct option is D consultant
Consultant is a skilled and impartial third party who attempts to facilitate problem-solving through communication and analysis. Consultant is most likely to have much knowledge of conflict management. The consultant’s role is not only to settle the issues but also to improve relations between the conflicting parties so that they can reach a settlement themselves. Instead of putting forward specific solutions, the consultant tries to encourage the parties to learn, understand and work with each other.