Question

Blue Heavens Ltd. purchased a new hi-tech machine from Germany for manufacturing high quality auto components in a cost effective manner. But during the production process, the manager observed that the quality of production was not as per standard. On investigation it was found that there was lack of knowledge amongst the employees about using these hi-tech machines. So, frequent visits of engineers were required from Germany. This resulted in high overhead charges.
Suggest what can be done to develop the skills and abilities of employees for producing high quality products by using these hi-tech machines. Also state how the employees or the organisation will be benefited from the suggestion.

Answer 1

Training of employees can be done to enhance the skills and abilities of employees

Benefits to the organization or employees:
(i) Avoid wastage of effort and money
(ii) Enhances employee productivity
(iii) Equips future managers
(iv) Increases employee morale and reduces absenteeism
(v) Obtaining an effective response to a fast-changing environment