Centralized Public Grievance Redress and Monitoring System (CPGRAMS) is operated by
Department of Administrative Reforms & Public Grievances
Centralized Public Grievance Redress and Monitoring System (CPGRAMS) is a Government of India Portal aimed at providing the citizens with a platform for redress of their grievances against any Government organization in the country. It was initiated in 2007. There are 9111 organizations listed on it which includes subordinate and field offices also.