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Business Studies

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Commercial ba...

Question

Commercial banks offer facility where the customers can speak to a customer service representative or bank specialist through the website.

A

True

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B

False

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Solution

The correct option is A True
Commercial banks offer facility where the customers can speak to a customer service representative or bank specialist through the website- this is a true statement. Customers can seek any help from the bank specialist through website.

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(I). The bank has provided a link on its website to obtain feedback from customers

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