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Question

Consider the following statements about consumer protection architecture in India:

Which of the above statements is/are correct


A

1 only

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B

2 only

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C

Both 1 and 2

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D

Neither 1 nor 2

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Solution

The correct option is D

Neither 1 nor 2


The Consumer Protection Act, 1986 provides for a 3-tier structure of the National and State Dispute Redressal Commissions and District Forums for speedy resolution of consumer disputes.

The provisions of this Act cover ‘goods’ as well as ‘services’. The goods are those which are manufactured or produced and sold to consumers through wholesalers and retailers. The services are in the nature of transport, telephone, electricity, housing, banking, insurance, medical treatment, etc.


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