Ways of Consumer Protection

Q.

Explain the importance of consumer protection from the point of view of a business.

Q.

What is meant by consumer protection? State any three points of consumer protection from the consumer's point of view.

Q.

What is the objective of the Consumer Protection Act, 1986?

Q.

Write down the full form of FICCI.

Q.

Federation of Indian Chambers of Commerce of India is the full form of FCCI. State true or false.

1. True

2. False

Q.

Rahul Bajaj purchased a car for Rs 18 lakhs from an Automobile Company. Later on, he found defects in its engine. Suggest to him the appropriate authority, where he could file a compliant under Consumer Protection Act.

Q.

State the disadvantages of labelling.

Q.

Ananya wants to buy a gold ring. As a consumer, how can she be sure about the quality of gold ring she is going to buy?

1. Ananya should check for BIS or hallmark sign on the jewellery.

2. Ananya shouldn't worry as she is buying from a reputed company.

3. Ananya should check for the trademark sign on the jewellery.

4. All of the above

Q.

What are the objectives of Consumer Protection Act, 1956?

Q.

Which act provides safeguards and reliefs to the buyers of the goods in case the goods purchased do not match with expressed or implied conditions or warranties?

1. The Indian Contract Act, 1872

2. None of these

3. Consumer protection Act, 1986

4. Sale of goods Act, 1930

Q.

Which Act provides relief to the buyers of goods in case the goods purchased do not comply with the expressed condition?

Q.

The Consumer Protection Act provides for six consumer rights.

1. True

2. False

Q.

When can a complaint be filled under the Consumer Protection Act, 1986?

Q.

___ is a seal certifying that the goods conform to the prescribed quality standard.

1. Agmark

2. BIS Hallmark

3. Food Process Order

4. Eco-mark

Q.

A business can decide to follow ethical standards and consumer protection law at the production stage itself. State true or false.

1. False

2. True

Q.

How do values affect business enterprises?

Q.

___ helps a business decide to follow ethical standards and consumer protection law at the production stage itself.

1. Business Association

2. Consumer Organisation

3. Self- regulation

4. Government

Q.

What are the objectives of Consumer Protection Act, 1956?

Q. A "Warranty", under the Sale of Goods Act, has been defined as a stipulation __________.

1. collateral to the main purpose of the contract
2. with regard to time
3. essential to the main purpose of the contract
4. all of the above

Q. For transfer of property in ascertained goods, the basic condition is that ______.

1. goods must be ascertained and appropriated
2. goods must be defined by description
3. buyer must received a sample of the goods
4. seller must have produced / purchased the goods

Q. The issues of ethics faced by production include _____________.

1. all of above
2. product testing ethics
3. ethical problems arising out of new technologies
4. defective, addictive and inherently dangerous products

Q. An agreement to Sell in respect of goods is an ________ contract which creates a just in personam.

1. executed
2. executory
3. voidable
4. void

Q. Breach of a "Warranty" in a contract of sale of goods, gives the right to _______.

1. reject the goods
2. claim for damages
3. repudiate the contract
4. all of the above

Q. Which act safeguards and provides reliefs to the buyers of the goods in case the goods purchased do not match with express or implied conditions or warranties?

1. Sale of goods Act, 1930
2. Consumer protection Act, 1986
3. None of these
4. The Indian Contract Act, 1872

Q. When we make a sale the consideration means ______.

1. Price
2. Currency
3. Barter
4. Reward

Q. Where goods are not specific and ascertainable at the time of the making of the contract, it shall ________.

1. become void
2. become voidable at the option of the Buyer
3. operate as an agreement to sell
4. become a valid contract of sale

Q. In the passage, the author anticipates which of the following objections to criticizing the ethics of free markets?

1. Smith's association of free markets with ethical behavior still applies today.
2. Free markets are the best way to generate high profits, so ethics are a secondary consideration.
3. Free markets are ethical because they enable individuals to make choices.
4. Free markets are ethical because they are made possible by devalued currency.

Q.

Why should FPO conduct quality tests of food products periodically?

Q.

The enactment of ___ was one of the most important steps taken to protect the interest of consumers.

1. Consumer Protection Act, 1986

2. Consumer Protection Act, 1988

3. Consumer Protection Act, 1987

4. Consumer Protection Act, 1989

Q. Name the products to which the following quality certification marks are associated.