Day-by-day the cases related to consumer exploitation are increasing in number. As you are working in a newspaper agency, what actions will you take to protect the interest of customers?

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Solution

As I am associated with media, it is my duty to protect the interest of consumers. I can launch a consumer awareness campaign or publish an article in newspaper as follows:

Follow smart shopping tips:

(i) Take bill/cash memo of every purchase.

(ii) Check date of expiry and manufacturing before leaving the counter.

(iii) Do not pay more than MRP (Maximum Retail Price).

(iv) Consumers be aware, approach 1800-11-4000 (Toll Free for MTNL/BSNL) for any complaints of product services.

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