______________ enables the manager to collect first hand information, creates psychological pressure on the employees to perform well.

Statistical reports

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Personal observation

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Budgetary control

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Breakeven analysis

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Solution

The correct option is B Personal observation
Personal observation enables the manager to collect first hand information, creates psychological pressure on the employees to perform well. It helps to improve the performance of the employees. Organizational objectives can be achieved in a more efficient manner with personal observation.

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