Explain the role of consumer organisations and NGOs in protecting and promoting consumers interests.
Explain the role of consumer organisations and NGOs in protecting and promoting consumers interests.
Consumer organisations and NGOs are established or formed to protect and promote consumer interest. They perform the following functions:
(i) Creating awareness about consumer rights by organising training programmes, seminars, and workshops.
(ii) Imparting knowledge about consumer problems, legal reporting, and reliefs available by publishing periodicals and publications.
(iii) Carrying out comparative testing of consumer products in accredited laboratories and publishing the results for the general benefit.
(iv) Encourage consumers to take action against any unfair or unscrupulous activity of the seller.
(v) Providing consumers with legal assistance by providing aid, advice, etc to seek legal remedy.
(vi) Filing complaints in appropriate courts on behalf of consumers.
(vii) Taking initiative for filing cases in the interest of general public.
Consumer organisations and NGOs are established or formed to protect and promote consumer interest. They perform the following functions:
(i) Creating awareness about consumer rights by organising training programmes, seminars, and workshops.
(ii) Imparting knowledge about consumer problems, legal reporting, and reliefs available by publishing periodicals and publications.
(iii) Carrying out comparative testing of consumer products in accredited laboratories and publishing the results for the general benefit.
(iv) Encourage consumers to take action against any unfair or unscrupulous activity of the seller.
(v) Providing consumers with legal assistance by providing aid, advice, etc to seek legal remedy.
(vi) Filing complaints in appropriate courts on behalf of consumers.
(vii) Taking initiative for filing cases in the interest of general public.
