For which kind of letter would the following be appropriate: As you are aware, our policy is to please our customers, and we....
A
formal
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B
informal
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C
semi-formal
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D
business
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Solution
The correct options are A formal C business The correct answers are Option A and Option D. Business letters are generally used to communicate with customers, clients, etc. The language used in a business letter is very professional and formal and thus they can be categorized under 'Formal letters' as well. Options B and C are incorrect as the language does not adhere to their formats.