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Question

In an organisation employees always feel they are under stress. They take least initiative and fear to express their problems before the manager. What do you think is wrong with the manager?

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Solution

In my opinion, the manager lacks good effective communication skills, which has resulted in creating fear amongst employees. Various personal barriers may be the cause of this, which are as follows:

(i) Fear of challenges to authority: A superior is likely to withhold or suppress a message if he perceives that it will adversely affect his authority.

(ii) Lack of confidence of superior on his subordinates: A superior, who does not have confidence in his subordinates is not likely to seek their advice and suggestions.

(iii) Unwillingness to communicate: A subordinate may not communicate with his superiors if he perceives that it will affect his interests.

(iv) Lack of proper incentives: Employees may not take initiative to communicate in the absence of proper incentives.


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