In which of the following cases will a telephonic interview be suitable/feasible?

A customer service agent contacting a customer

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Getting feedback on a government scheme which was implemented nationwide

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A music band doing auditions for a drummer

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A hotel getting feedback from its guests

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Solution

The correct options are
A A customer service agent contacting a customer
D A hotel getting feedback from its guests
Telephonic interviews are suitable to get quick and dynamic feedback with minimal time and effort and at a low cost. It also has a higher response rate compared to questionnaires. Here, options (A) and (D) are suitable for telephonic interviews.

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