___ is used to refer to a large number of services like after-sales services, handling complaints, procuring credit services, maintenance services and consumer information.

Customer support services

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Customer Value

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Back Office

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None of the above

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Solution

The correct option is A
Customer support services

Customer support services is used to refer to a large number of services like after-sales services, handling complaints, procuring credit services, maintenance services, and consumer information.

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Similar questions

Explain the following functions of marketing.

(i) Gathering and analysing market information.

(ii) Customer support services.

Explain the purpose of 'customer support services' provided for customer satisfaction.

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