Long Answer Question:
Define the term communication and differentiate between formal and informal communication.

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Solution

Communication means the exchange of ideas, opinions,emotions or facts.

Formal communication refers to communication taking place within the official chain of command,whereas Informal communication refers to communication between individuals and groups which are not officially recognised.

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Differentiate between formal and informal communication.

How can informal communication help to supplement formal communication model given by you in answer to question 5?

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