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Question

what is the reaction between soap molecule (steraic acid soap) with magnesium and calcium salts present in hard water?

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Solution

The hard water contains Ca+2 and Mg+2 ions which remain in the form of carbonates and bicarbonates which are insoluble in soaps and gives the insoluble product with the soap molecules like sodium stearate etc. which is known as scum.
This scum is formed because the calcium and magnesium ions are not soluble in water.
For ex:
2C17H35COONa + CaCO3 --> (C17H35COO)2Ca (insoluble scum) + Na2CO3

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