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Question

Permanent hardness of water can be removed by Calgon method.
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Solution

Calgon is a trade name of a complex salt, sodium hexametaphosphate, (NaPO3)6. It is used for softening hard water. Calgon ionizes to give a complex anion:
(NaPO3)6 or Na2(Na4P6O18)2Na++Na4P6O218
The addition of Calgon to hard water causes the calcium and magnesium ions of hard water to displace sodium ions from the anion of Calgon.
Ca2++Na4P6O2182Na++CaNa2P6O218
This results in the removal of calcium and magnesium ions from hard water in the form of a complex with Calgon. The water is softened and sodium ions are released into water.

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