Polycons Ltd. is a firm manufacturing paper bags in Odisha. It has employed female workers in the company and manufactures paper bags from recycle paper and there after sells them to various firms at economic rates.
Since last 1 month, its customers (firms) are reporting of complaints received from the users that these paper bags are unable to manage heavy weight and get torn easily.
1. Which function of management has been ignored above?
2. Discuss the steps to be undertaken in respect of the ignored function to pacify the situation.
3. State the value being followed by the company.

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Solution

1. Controlling,
2. Taking corrective action,
3. Value of customer satisfaction.

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1. Controlling, 2. Taking corrective action, 3. Value of customer satisfaction.

1. Controlling,
2. Taking corrective action,
3. Value of customer satisfaction.