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Question

Select the proper option from the options given below and rewrite the complete sentence:

Under the consumer Protection Act, 1986, there is a________ quasi judicial consumer dispute redressal machinery for solving the complaints of the consumers.
(a) Two-tier
(b) Five-tier
(c) Three-tier

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Solution

Correct option-c
Under the Consumer Protection Act 1986, there is a three-tier quasi-judicial consumer disputes redressal machinery for solving the complaints of the consumers.

Explanation:
Under the Consumer Protection Act, a three-tier machinery comprising District Forums, State Commissions and the National Commission has been set up for the speedy redressal of consumer grievances. This machinery works at the district, state and national levels. The prime motive of this three-tier machinery is to protect consumer interests against various forms of exploitation such as sale of defective goods, improper services and unfair trade practices.

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