Sellers cannot clear all the doubts of customers through catalogues and advertisements. This is because of _____.

High promotion cost

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No after sales service

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Delayed delivery

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Lack of personal contact with customers

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Solution

The correct option is D Lack of personal contact with customers
Poor Customer service occured due to customers needs and expectation are not satisfied, failing to managing a customer service operation and company standerd , laking of organised planned to execute cutomer service,laking of motivational skills, and laking of good communication skills in concern of product/service.

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